Support
1. BUILD YOUR FIRST MODEL
• Get familiar with ED after starting ED for the first time. What do you see?
• Be able to use the interface: model layout, Library, and Run control to build the first model
• Understand the model is built by dragging atoms into the model
TRAINING
To get the best start on our extensive and powerful simulation software products
Enterprise Dynamics® and Pedestrian Dynamics®, we recommend you take part in one of our training sessions.
Contact
InControl has a dedicated customer service department to respond to your technical and non-technical questions regarding products and services, sales, licenses, activation and more. If you purchased or subscribed to a license, please include your license or ticket number with your communication with InControl or InControl representative. Alternatively, you can provide the unique container ID holding your license as listed in the Codemeter Control Center. Telephone during business hours:
Contact Information
Sales | Support | |
---|---|---|
World | +31 30 670 4015 or siminfo@www.incontrol.us | +31 30 670 3798 or support@www.incontrol.us |
USA | +49 6131 6355-271 or siminfo.germany@www.incontrol.us | 49 6131 6355-272 or support@www.incontrol.us |
Germany | +49 6131 6355-271 or siminfo.germany@www.incontrol.us | 49 6131 6355-272 or support@www.incontrol.us |
Business hours are defined as: Monday to Friday from 09h00 to 18h00 GMT+1
These exclude Holidays:
2022: 1 January, 18 April, 27 April, 6 June and 26 December
2023: 7 April, 10 April, 27 April, 18 May, 29 May, 25 & 26 December